100% Employee Owned.
100% Committed to Clients.

As a 100% employee-owned company, every member of our team is personally invested in the growth and success of our business. And we don’t grow and succeed unless you do.

We are also committed to infusing fun and excitement into our work culture and client relationships. The culture we’ve developed at Paragus is why we enjoy working together so much. And we think it has a big effect on clients wanting to work with us.

leadership

Featured

CEO

dbean@paragusIT.com

From selling printers at Staples to leading one of the most innovative MSPs in the region, Delcie’s path to Paragus started early. Born in California, raised in New England, and educated in business by some of the top executive programs in the country, Delcie has always believed that technology should make life easier. He’s obsessed with puzzles—literal and strategic—and thrives on helping businesses grow efficiently. When not running the show, he’s with his wife and three boys, hiking, trail riding, or knocking out home projects in rural New Hampshire. Bon-Bon chocolates are his snack of choice, and his favorite movie is a toss-up between The Italian Job and Mrs. Doubtfire.

Director of Security and Compliance

dlively@paragusIT.com

Born in Colrain, Durand has always been captivated by how things work. He turned his childhood fascination with taking things apart into a career protecting digital infrastructure. With a B.S. in Applied Science in IT from Heald College and years of leadership experience, Durand now leads security and compliance at Paragus. He believes in keeping things simple, solving problems with clarity, and helping people feel more confident about technology. Outside of work, Durand is chasing adventure—skiing, camping, or exploring with his wife and kids. He’s a Cajun trail mix kind of guy, loves hard sci-fi, and supports the Hitchcock Center for the Environment.

Director of Client Support

lduncan@paragusIT.com

Raised in Watertown, CT, Lisa was doing logic puzzles before she even knew what programming was. After earning her BSBA from Suffolk and MBA from Curry College, she spent years supporting Financial and HR applications for Cape Cod Healthcare. Now at Paragus, she’s the kind of leader who knows a little about a lot—and uses that knowledge to ask the right questions and support her team with smarts and heart. Outside the office, Lisa is a parent, driver, and life project manager. She loves camping with her family, exploring new places, and will never say no to nachos.

COO

hlebrun@paragusIT.com

Hilary’s career started in hotel management, where juggling ten things at once wasn’t just encouraged—it was required. After roles at Sheraton and Hotel Northampton, she brought her hospitality instincts to Paragus, where customer experience is still at the heart of everything she does. Hilary’s ability to adapt, pivot, and lead with empathy makes her an unstoppable COO. When she’s not at work, she’s chasing around her three boys, cheering them on at baseball games, or squeezing in a quick workout (or gummy candy run—nerds clusters, anyone?).

Controller

hsather@paragusIT.com

From the Boston ‘burbs to UMass Amherst and beyond, Heather has managed finances for all kinds of companies and even ran her own business—when she wasn’t singing with a band for the fun of it. What drew her to Paragus? The dogs. What keeps her here? Her killer spreadsheet skills and an unmatched ability to keep things hilariously on track. Off the clock, Heather enjoys reading, singing, and the holy trinity of snacks: ice cream, wine, and nachos. Dog lover, music fan, and weekend archeologist.

Director of Strategy

msheehan@paragusit.com

Melissa has a simple motto: build relationships, build success. With an MBA from UMass's Isenberg School of Management and a background running sales and operations for a national propane company, Melissa knows how to keep things moving—strategically and smoothly. At Paragus, she brings her talent for coaching, motivating, and thinking big-picture to help clients reach their goals. Off the clock, she’s either on the golf course, watching UConn Women’s Basketball, or fueling up with her daily Dunkin' run. Favorite movie? Draft Day.

CFO

dsadowsky@paragusIT.com

Drew brings serious finance firepower to Paragus. With a master’s degree in quantitative finance from Bentley University and years of CFO experience under his belt (including running his own consulting firm), Drew has a knack for helping businesses solve their trickiest strategic puzzles. At Paragus, he mixes financial expertise, tech savvy, and business sense into one highly effective leadership style. When he’s not crunching numbers, you’ll find him outdoors with his wife, kids, and dog, preferably by a beach or somewhere that involves a little adventure. His late-night indulgence? Chocolate ice cream.

Director of Projects & Automation

tcarrithers@paragusit.com

Born and raised in Houston, TX, Tess brings both southern charm and sharp strategy to her leadership role at Paragus. A Rice University grad and former Director of Digital Experience for YES Prep Public Schools, she’s passionate about making technology simpler—not more complicated. When she’s not streamlining the tech experience, she’s outside with her family hiking, camping, and supporting local land trusts like Kestrel. She’s a My Cousin Vinny fan, ice cream lover, and equal-opportunity dog/cat person.

STrategy Team

Featured

Account Relationship Manager

ghamelin@paragusIT.com

Greg took a winding path to Paragus, with stints in house painting, pizza delivery, electronics sales, and retail management before finally finding his groove in IT. With degrees from STCC and Elms College, he brings a unique dual perspective to his work—deep technical knowledge and true customer service chops. At Paragus, Greg prides himself on seeing both sides of the client experience and finding solutions that truly stick. Off the clock, you’ll likely find him grilling, baking, or chasing his two kids around the backyard.

Account Relationship Manager

amarshall@paragusit.com

Ashley is a people person to the core. Raised in Grafton and educated at Quinsigamond Community College, she’s built a career on human connection—first in restaurant marketing, then as a purchasing coordinator, and now at Paragus. She loves being a trusted partner for clients and making the IT world feel a little more human. Off the clock, Ashley’s a full-time mom, live music junkie, and dog enthusiast with two pups of her own. Her go-to snacks are Airhead Extreme Bites and her favorite movie is Titanic.

Account Relationship Manager

lhenshaw@paragusit.com

Raised all over the North Shore and Boston area, Luke brings real-world business management experience and a knack for making IT make sense. With a degree in English from UMass Amherst, Luke knows how to translate tech speak into plain old human. At Paragus, he loves collaborating with local businesses and rolling up his sleeves to find solutions. When he's not working, he’s knee-deep in the Deerfield River fly fishing (with his wife and daughter nearby).

Account Relationship Manager

ccampos@paragusit.com

Born in Washington, D.C. and splitting her time between Massachusetts and New York growing up, Carol has always had a foot in two worlds—and a head full of great ideas. After two decades in corporate life and running her own coaching business, she found her way to Paragus, drawn by the company’s culture of growth and innovation. When she's not helping businesses thrive, you’ll find her writing, hiking, or catching up with friends over breakfast.

Account Relationship Manager

plasky@paragusit.com

Priscilla has called Worcester home since college, where she earned her English degree at Worcester State. She’s spent her career building client relationships and crushing IT sales goals—and now she’s bringing her people skills to Paragus. As the oldest of seven siblings, Priscilla’s been managing chaos and building connections since day one. When she’s not working, she’s reading, exploring new spots, or playing softball with friends. Favorite late-night snack? Chips and dip.

Projects team

Featured

Project Manager

cgove@paragusit.com

After years in retail banking, Casey pivoted to IT, drawn by its constant evolution and the chance to support small businesses—a longtime passion. Casey's all about strategy, innovation, and helping clients feel supported. Outside the office, she’s coaching basketball, helping run Holyoke Youth Soccer, or embracing her “closeted Disney adult” side. Sundays are for football and family, while Snacky Clusters from Trader Joe’s fuel the late nights.

Project Engineer

gcoterwas@paragusIT.com

Graham has been a computer enthusiast since childhood, the kind of kid who'd rather fix the family PC than go outside. Before joining Paragus, he wore many hats as an IT coordinator and computer teacher for a local school union, blending tech support with a healthy dose of patience. At Paragus, Graham brings a passion for problem-solving, a love of live music—and maybe a few DJ skills if you ask nicely.

Automation Engineer

swesolowski@paragusit.com

Skyla stumbled into automation while studying accounting—and never looked back. With a BSBA and MBA from Nichols College, she now uses her puzzle-solving mind to streamline business processes, bringing order (and fun) to complexity. Skyla thrives on figuring things out, and she’s just as skilled at mastering automation tools as she is at embroidery, weaving, and macramé. When she’s not hiking, biking, or paddleboarding, she’s likely doing “granny hobbies” with fierce Gen Z energy.

Project Engineer

tyoung@paragusit.com

Born in Upper Heyford, England and, as an Air Force kid, subsequently moved all over the place. TJ has done a bit of everything—from post office sorting to drywall to team management at Staples. That Swiss Army résumé sharpened his skills for IT, where he thrives on solving puzzles and helping others do their best work. With a Managerial Economics degree from UMass Amherst, TJ brings both business logic and people skills to the table. When not at work, he’s dungeon mastering D&D campaigns, capturing the world through photography, or crafting nacho masterpieces.

Project Manager

jlovstedt@paragusit.com

Born in Oxnard, California, Jonathan took a detour through healthcare administration and managing optometry practices in Texas before landing at Paragus. Drawn by the chance to solve new problems every day and work with a variety of people, he brings flexibility and curiosity to every project. He’s a die-hard Eagles fan, a bike ride enthusiast, and a sour candy connoisseur. Off the clock, you can catch him leveling up on video games or supporting the Western Mass Training Consortium. His favorite movie? The Secret Life of Walter Mitty.

Security & Compliance Team

Featured

Network Manager

tmanning@paragusIT.com

Raised in Belchertown and launched into IT through the Tech Foundry, Tyler brings a service-first mentality to everything he does at Paragus. A University of Maine alum, he’s driven by a desire to help clients succeed, with an ever-curious approach to technology. Off the clock, Tyler can be found scaling rock walls, exploring hiking trails, or hanging out with his dog. He’s a fan of The Lord of the Rings trilogy, ice cream, and Dakin Humane Society.

Network Manager

ahinks@paragusit.com

Alexander brings the jack-of-all-trades energy you want in your network manager. He’s worn a lot of hats in previous MSP roles and isn’t afraid to take on Everest-level challenges—tech or otherwise. With a background in graphic design, business management, and computer science, Alex channels his experience into creative problem solving. Outside of work, he’s happiest fishing, kayaking, camping, or gaming. A proud dog person and Back to the Future fan, he’s currently hooked on strawberry shortcake granola for late-night snacking.

Network Manager

cdarcy@paragusit.com

Born in Jersey, raised in New Hampshire, and now keeping networks in line at Paragus—Chris is a lifelong learner who’s just as comfortable in a server room as he is behind a soundboard. With a background in internal IT across multiple companies, Chris brings a passion for staying ahead of the tech curve. He loves being on the frontlines of innovation and is always up for a challenge. When he’s not solving network puzzles, you’ll find him working live sound or supporting House of Hope.

Network Manager

arussell-smith@paragusit.com

Boston-born and always tech-curious, Tony found his sweet spot at Paragus, where helping people and solving IT issues go hand in hand. With experience supporting end users at a local computer store, Tony brings a patient and thoughtful approach to every case. He also moonlights as a music tech enthusiast, blending his love of studio work with his professional skills. Outside of work, he’s recharging in the great outdoors—hiking, exploring, or simply soaking in the calm.

Network Manager

zhoffman@paragusit.com

Zack grew up all over the Pioneer Valley and brings serious tech chops to the Paragus team. With a degree in Computer Information Technology and Security from STCC, he previously worked as a Senior Systems Administrator and has a deep love for tearing things apart and making them better. Outside of work, Zack is a Renaissance man—parenting, mountain biking, paddleboarding, astrophotography, and building with Legos. His go-to snack? Brie and strawberry preserves on a Ritz.

Network Manager

acebula@paragusit.com

Anthony brings a mix of tech savvy and formal flair to the Paragus team. A former bank teller and Dunkin’ Donuts alum (he’ll never turn down an iced caramel), Anthony made the leap to IT out of a lifelong passion for technology—and he’s never looked back. When he’s not wrangling IT issues, you might find him hiking through the woods or fueling up on Friendly’s mozzarella sticks and root beer for late-night gaming or coding sessions.

Client Support

Featured

Senior Case Agent Team Lead

rolson@paragusIT.com

Ray has the rare gift of troubleshooting just about anything—technical issues, communication breakdowns, or even streaming recs. Born in Springfield, Ray studied everything from art and film to IT, with stints at STCC, UMass, the Museum of Fine Arts, and NYFA. After years in a small IT firm, he brought his passion for clarity and problem-solving to Paragus. Off the clock, Ray’s a home-lab tinkerer and gym-goer who’s just as comfortable watching Seven as Rashomon.

Client Support Manager

roprecht@paragusIT.com

Born in Guyana and raised in Springfield, Roger brings a unique mix of global perspective, technical chops, and customer empathy to Paragus. With certifications across the IT spectrum and a background that includes behavioral work and self-employment, Roger knows how to listen, solve, and connect. He’s driven by the love of helping people untangle problems—tech or otherwise. When he's not managing support, he’s teaching his kids the ropes of entrepreneurship or championing the Community Foundation of Western Mass.

Client Support Manager Team Lead

jferraro@paragusit.com

Chicopee’s own Vinny Ferraro started out as a banker, but his true calling was always lurking behind the scenes—fixing systems, programming VCRs, and helping others navigate the tech world. After jumping into in-house IT at Westfield Bank, he eventually landed at Paragus, where his rare combo of technical chops and people skills made him a perfect fit for leading the Client Support team. When he’s not crushing it at work, Vinny’s happiest being a dad—preferably by a campfire, surrounded by yard games and maybe a rollercoaster or two.

Senior Case Agent

jlagana@paragusit.com

With over 20 years of IT experience under his belt, Jason Lagana knows his way around a network—and probably a few good cat memes, too. Before joining Paragus, Jason worked in both municipal and corporate IT, helping people stay connected and sane. At Paragus, he brings not just tech expertise, but a true passion for helping others (especially if they’re covered in fur—he and his family have six cats). When he’s off the clock, Jason’s world revolves around his wife, kids, and his commitment to feline rescue causes like the Westfield Homeless Cat Shelter.

NOC Analyst

jgiroux@paragusit.com

A Western Mass native, Jesse followed his curiosity straight into IT and cybersecurity, earning degrees from STCC before joining Paragus. A self-proclaimed explorer, Jesse has a passion for pushing limits—whether in 3D printing, fashion design, or tech. He’s a big believer that nothing is truly impossible—it’s just a matter of effort and time. When not solving problems, he’s enjoying live music, crafting custom clothing, or hiking somewhere off-grid. His favorite movie? The Iron Giant. Favorite snack? Wild Maine blueberries.

Client Support Manager

tcromack@paragusIT.com

Trent was born and raised in Western Mass, with a lifelong love of tech that started with Sonic the Hedgehog on a Sega Nomad. With a degree in IT from Western New England University and six years of field experience, Trent’s adaptability and passion for technology make him a key player at Paragus. He’s a proud cat dad to Luna (who has thumbs, by the way), and supports Craig’s Doors in their mission to help those without homes. Goldfish crackers fuel his after-hours creativity.

Case Agent

jsanchez@paragusit.com

Joe is part tech wizard, part artist, and fully committed to making systems run smoothly. With degrees from STCC and Elms College in Computer Systems Engineering and Computer Science, he thrives in Azure environments and system admin work. But he’s not just a one-track mind—he’s a woodturner, airbrush artist, motorcyclist, and hiker who brings creativity to every challenge. He’s a loyal supporter of the Dakin Humane Society, a Secret Life of Walter Mitty superfan, and swears by buttered toast with jam as the ultimate late-night snack.

Senior Case Agent

rmchugh@paragusit.com

Raised in the northwestern mountains of Maine, Ryan is a natural problem solver with a love of puzzles and a healthy dislike of routine. He brings years of MSP experience to Paragus, where every day offers a new IT challenge to conquer. Outside of work, Ryan is all about the experience—camping trips, concerts, video games, and D&D campaigns are all fair game. His go-to movie? Home Alone. His late-night snack of choice? Phish Food. He’s a dog person at heart, even if one hasn’t adopted him yet.

Case Agent

kfischer@paragusIT.com

Raised in the wide-open spaces of North Dakota, Karl-Erik has worked across industries—from airlines to insurance to the blackjack table. But it was tech that ultimately felt like home. With a degree from Greenfield Community College, he brings a broad perspective and sharp attention to detail to every support ticket. When he’s off the clock, you’ll find him in the kitchen cooking up something delicious—or hanging out with his dog.

Rapid Response Agent

jputnam@paragusit.com

Jarrod brings the curiosity of a childhood spent tinkering with computers to his grown-up gig at Paragus. Before joining the team, he was a lawncare technician, which probably explains his calm, grounded vibe—even when things get a little chaotic. Jarrod is known for being a helpful explainer of all things tech and a patient guide for clients in need. Off the clock, you’ll find him immersed in tabletop miniature games like Warhammer 40k, stargazing, or 3D printing his next great creation.

Rapid Response Agent

lcroteau@paragusit.com

Lyric’s hands might be on a keyboard by day, but off the clock they’re usually covered in motor oil. A car enthusiast and engine rebuilder with a knack for precision, Lyric brings that same mechanical mindset to managing client support. He’s passionate about solving complex issues and making broken things work again—whether they’re in a server room or a garage. Outside of Paragus, you’ll find him under the hood, around a tabletop game, or dreaming about future koi ponds. Favorite movie? John Wick.

Case agent

tduprey@paragusit.com

Tom grew up in Belchertown and stayed close to his roots, first working in IT, then trying his hand at land surveying before ultimately boomeranging back to the tech world with Paragus. With hands-on experience across multiple sectors, Tom brings a wide-ranging IT knowledge base—and a passion for solving complex networking puzzles. Outside of work, he’s a proud dad of three who loves running, hiking, hunting, and playing music. His movie pick? The entire Lord of the Rings trilogy.

Case Agent

dchaffee@paragusit.com

Deven’s journey to Paragus started at Worcester State, where he studied Communications and fixed laptops by day. Tech has always intrigued him, and now he brings his hands-on experience with both students and professors into the real world of IT support. Whether he’s hiking the trails or spiking a volleyball with friends, Deven knows how to balance work and play. He’s got a couple of dogs, a soft spot for turtles, and a love of all things Scott Pilgrim.

Client Support Manager

mhersey@paragusit.com

Mike makes his mark at Paragus with a mix of technical know-how and an irrepressible sense of humor. With studies in computer and electrical engineering under his belt and a résumé that spans startups to Fortune 500s, Mike is fluent in tech and plain English. He prides himself on helping others, telling a good joke, and keeping things moving. When not working, Mike’s favorite thing to do is being in the garage.

Client Support Manager

gminacapellifilho@paragusit.com

Born in São Paulo, Brazil, and raised in New England, Gabe brings a truly global perspective to Paragus. With a background in banking and a lifelong passion for tech, he’s all about collaboration, problem-solving, and keeping projects moving forward. Outside of work, you’ll find him working out, gaming, or riding motorcycles—with maybe a mango in hand as a post-ride snack. Spirit animal? Definitely a dog.

Case Coordinator

hbelisle@paragusit.com

From Ludlow to California and back again, Hannah has always followed her curiosity. After working as a police dispatcher, she brought her calm-under-pressure approach to Paragus, where she now helps prioritize critical cases and keep communications humming. Whether she’s hand-knitting, traveling the country (32 states and counting!), or diving into a good movie like Saving Private Ryan, Hannah brings focus and adaptability to every part of her life.

Service Pod Manager

mlovely@paragusit.com

Michael took a winding road to tech, starting with a BFA in Film and Video from Columbia College Chicago, detouring through yoga instruction and video editing, and eventually landing at Apple, where he sharpened his data and leadership chops. At Paragus, he blends analytics with a people-first mindset, believing that the best teams grow together. When he's not managing service pods, he’s riding bikes, foraging for mushrooms, or running wildly creative tabletop RPGs.

Case Coordinator

sfinn@paragusit.com

Steven is the kind of guy who brings technical precision to his role at Paragus. With a B.S. in Electrical and Computer Engineering Technology from NYIT, Steven has built a career on helping people, solving problems, and building relationships—with clients and coworkers alike. A firm believer in a “Consider it Done” mindset, Steven brings dignity, respect, and rock-solid follow-through to every ticket. When he’s not coordinating cases, he’s likely reenacting history, hiking, hitting the beach, or rolling dice in a tabletop RPG.

Rapid Response Agent

mpepin@paragusit.com

Raised in Leominster, Mike’s fascination with technology started early—back when pushing buttons on the remote felt like magic. After studying Computer Science at Wheaton College and working with Geek Squad, he joined Paragus to keep the tech magic alive. Mike brings levity to the team, always keeping the mood light and the workflows efficient. Outside of work, he’s dunking hoops, playing Rocket League, or watching anime. Snack/movie-wise, he’s all about Flamin’ Hot Cheetos and Iron Man.

sales & Marketing

Featured

Outside Sales Representative

nbrady@paragusit.com

Born in Florida and raised in Western Mass, Nick took an interesting path to Paragus. He once sold rare guitars in New York, worked security in the cannabis industry, and now helps clients navigate the wild west of IT and cybersecurity. Nick brings a creative, people-first approach to sales, seeing it not as pitching, but problem-solving. When he’s off the clock, you’ll find him writing horror stories and songs, playing guitar, working on his car, or target shooting.

Outside Sales Representative

tfierimonte@paragusit.com

Tony brings a hometown edge and a driven mindset to his role in outside sales. With a B.A. in Accounting from Assumption College, Tony transitioned from tech sales and MSPs to Paragus for the community vibe and the employee-ownership model. He’s passionate about personal development and using that energy to forge connections with clients. When he’s not building business relationships, Tony enjoys long walks with his family, cheering on his favorite teams, and indulging in some late-night pizza while watching a great movie.

Outside Sales Representative

cmattran@paragusit.com

From South Windsor to Hamilton College, Cole turned his Psychology degree into a people-first approach to sales. Before joining Paragus, he was selling payroll at ADP—now he’s solving real business problems for local clients, one relationship at a time. Cole thrives on connection and has a talent for building trust. When he’s not chasing leads, he’s chasing adrenaline—through exercise, sports, or high-energy adventures. He's a dog dad, Departed fan, and devotee of Ben & Jerry’s Phish Food.

Marketing Manager

mseabury@paragusit.com

Hailing from New Hampshire, Mary jumped straight from Nichols College (and a degree in Digital and Social Media Marketing) into her role at Paragus. Don't let the "just a college student" line fool you—Mary brings fresh energy, a serious knack for modern marketing, and a drive to help businesses grow smarter and faster. When she’s not running marketing campaigns, Mary’s happiest outdoors—hiking, skiing, kayaking, or anything that keeps her moving. Favorite movie? Inception.

back office team

Featured

People and Operations Specialist

abattles@paragusit.com

A Western Mass local, Avery Battles danced her way through Pioneer Valley Performing Arts High School, Boston Conservatory, and Cal State Fullerton before switching gears to the HR world. After running a brewery and teaching dance and gymnastics, she found Paragus—a place where adaptability, people skills, and high-energy environments are a perfect fit. Outside of work, she’s usually hanging out with her husband and their dogs, hitting Tree House Brewery, or working with local rescues to find forever families for homeless pups (shout out to Better Together Dog Rescue

Fleet Coordinator

gminacapelli@paragusit.com

Originally from São Paulo, Brazil, Gabriel has always had a passion for motion—literally. Before joining Paragus, he worked in transportation logistics and now keeps things rolling as Fleet Coordinator. He’s happiest behind the wheel or in the pool, and he balances his drive with discipline, thanks to regular gym time and an endless love of swimming. A cat person with a soft spot for the Hadley Food Bank, Gabriel’s favorite movie is Titanic and his late-night dream combo is popcorn and Coca-Cola.

Procurement Specialist

jsymczak@paragusit.com

Justin came to Paragus looking to further his career in a place with a strong work culture. He runs on coffee and water at work, but he enjoys a spicy margarita after hours. Justin is a family man, dog lover, sports fan, and proud supporter of the Hitchcock Free Academy in Brimfield, MA.

Executive Assistant

ahoward@paragusit.com

Abby grew up in Amherst and earned her Psychology degree at Northeastern University before diving into the startup scene in San Francisco. Along the way, she lived in Telluride, Colorado; Juneau, Alaska; and Port St Lucie, Florida—and has driven across the country five times. At Paragus, she thrives at rolling with the demands of a fast-growing company. Outside of work, you’ll find her hiking with her better half, Jack the Bernedoodle, and tackling home renovation projects.

Board Members

Featured

President

FRABUL, LLC

Chris joined the board in 2024, inspired by the steps Paragus is taking toward scalable and sustainable growth. With a strong background in strategic planning and developing, leading sales and marketing teams, and running multinational companies, Chris enjoys leveraging his experience to help smaller businesses create effective leadership, team building, and growth strategies. He loves spending time with his family, including his golden retriever Charli, and boating in Cape Cod and Cabo San Lucas. Chris also has a weakness for Chinese food.

Chief Operating Officer

INVESTCLOUD

A board member since 2019, Nicole continues to be inspired by the culture and client-centric approach of Paragus and by working with the talented and committed individuals on the board. She’s a passionate supporter of LitWorld, a nonprofit dedicated to strengthening kids and communities through the power of storytelling. A big coffee drinker, Nicole likes to get up early and take long hikes with her Australian Shepherd. She can also be found cheering from the sidelines at her daughters’ sporting events.

Corporate Lawyer

BULKLEY RICHARDSON

Scott is a longtime board member who was drawn in by the opportunity to work with an employee-owned company and collaborate with smart, thoughtful individuals. He is a proud supporter of Valley Venture Mentors and Tech Foundry and deeply committed to economic development, fair play and good new music. Scott’s idea of relaxation involves birdwatching in the backyard with his golden retriever Benson. He likes to start his day with a glass of fresh-squeezed OJ and end it with a Bombay gimlet.

Head of Technical Product & Program Management

AMAZON

A board member since 2018, Scott came to the position through his belief in our unique culture and employee-owned structure. He has proven to be instrumental in developing new strategies and approaches. Scott is a proud supporter of the Big Brothers Big Sisters of America and he’s passionate about incubating new businesses and building disruptive technologies. He likes to unwind by working on his golf game and uncorking a nice Argentinian malbec.

President

MARKET MENTORS LLC

Inspired by the growth and success of Paragus, Michelle joined the board in 2018 to work with local, likeminded business leaders and stay abreast of emerging IT technology. Her Market Mentors firm is a strong supporter of nonprofits in the region, including the Junior Achievement of Western Mass, the STCC and HCC Foundations and Link to Libraries. Michelle is passionate about her family and her business. She enjoys skiing in the winter, boating in the summer and red wine year-round.

Account Relationship Manager

PARAGUS I.T.

Greg took a winding path to Paragus, with stints in house painting, pizza delivery, electronics sales, and retail management before finally finding his groove in IT. With degrees from STCC and Elms College, he brings a unique dual perspective to his work—deep technical knowledge and true customer service chops. At Paragus, Greg prides himself on seeing both sides of the client experience and finding solutions that truly stick. Off the clock, you’ll likely find him grilling, baking, or chasing his two kids around the backyard.

parapups

Featured

Owner: Cole

Meet Gunner, a spirited rescue pup from Mississippi who has a heart as big as his love for treats! This charismatic canine is a people magnet, always ready to make new friends—especially if they come bearing snacks. Gunner has a charming habit of carrying his favorite toys around, proudly showing them off wherever he goes. An energetic adventurer, he loves joining his dad for runs, where his boundless enthusiasm and wagging tail keep the pace lively. Gunner's journey from rescue to beloved family member is a testament to his resilience and his irresistible charm.

Owner: Delcie

Introducing Sadie, a serene and gentle soul with a heart full of love. This sweet and stoic pup radiates calmness, making her the perfect companion for peaceful moments. Sadie's quiet demeanor is complemented by her deep affection for her human brothers, whom she adores more than anything.

Owner: Abby

Meet Jack, an exuberant canine bursting with joy and energy. Jack's favorite treat in the world is liver, and he'll do just about anything for a taste. He's also a natural athlete, excelling in dock diving where his powerful leaps and graceful splashes always impress. He's never met a human he didn't like, eagerly wagging his tail and offering a warm greeting to everyone he encounters. Jack spreads happiness wherever he goes!

Owner: Hilary

This little man knows how to party (he did grow up at UMass after all!) He loves digging through the snow, even when it is taller than him, eating all of the bones, and taunting his little brother Duke from under the bed! He certainly has a personality as big as his name :-)

Owner: Graham

Sass Alert! This little pocket corgi knows what she wants, and that is treats and pets. When she is not at home listening to her dad play music or riding on a paddle board at the lake, she is at Paragus strutting her stuff!

Owner: Graham

The shyer of the two Chloes, you can usually find this pit mix right next to her dad's side wherever he goes. She may be the 2nd Chloe in their house, but she is still tied for #1 in our hearts.

Owner: Loryn

Zeus is from Windham County Humane Society in Brattleboro in April 2016. He came up with a transport of dogs from Alabama! He loves hiking, running with Lucy, barking, basking in the sun and chasing his three feline siblings. He has heterochromia (two different colored eyes) and is a certified Canine Good Citizen!

Owner: Loryn

Lucy is from the Go Dogs God Rescue, which transports dogs from Georgia to find homes in New England. We’re still getting to know Lucy. So far, she absolutely loves cuddling up with people and following you everywhere you go. She also loves chasing her brother Zeus and going for long walks

Owner: Averylee

Phoebe, aka low rider, aka squirrel enemy #1, is the most fashionable pup at Paragus. Founding member of the anti-squirrel squirrel-club, she often rolls up in style, sporting a trendy t-shirt or her favorite flannel jacket. An expert in the art of relaxing in the middle of the office, Phoebe can throw shade with the best of them but offers one of the sweetest smiles this IT company has ever seen.

Owner: Averylee

A certified toy destroyer, and resident hypebeast, Rocco is as lovable as he is big. His preferred past times include catching treats, learning new tricks, and eating fluff from the toys that have met their demise. While his decision making skills may be questionable, his pure athletic talent, and goofy demeanor make Rocco a fan favorite.

Owner: Averylee

This very particular pup is a smarty pants and he knows it. Finn boasts an impressive repertoire of tricks, and has an affinity for only the finest of snacks. He may lead you to believe that he’s big and tough, but the truth is Finn is quickly won over by the offering of treats and a belly rub (only when he deems it’s a good time for one).

Owner: Casey

Reigning tug of war champion, Onyx is a gentle giant that even with his midnight black coat, brightens any room he walks into. Regal in appearance, he is living proof of why dogs are descended from wolves, and if you have the pleasure of meeting this incredibly good boy, you would understand why! He appears to spend most of his day smiling, and never complains about receiving pats from the office dwellers.

Owner: Joe Sanchez

Jasmine is known for her calm and friendly demeanor. She can most often be found relaxing among the CS team at the very front of Paragus, making sure to give an enthusiastic greeting to everyone who walks through the door.

Owner: Ashley Marshall

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Owner: Dan

Emma is a sweet little pup whose human worked with us for years. He is no longer with us, but she will remain on our ParaPup team as a testament to one of our Paragus Partners that is gone too soon.