I.T. CAN BE A
PAIN IN THE ASS
That’s why we’re here.
To make your job easier.
Time for a 15-Minute Chat?
You Can’t Always Count On I.T.
But You Can Always Count On Us.
Employee owned.
We don’t succeed unless you do.
Time for a 15-minute chat?
We Make
I.T. Fun.
Not confusing,
intimidating or frustrating.
Time for a 15-Minute Chat?
Your i.t. problems
are Our I.T. Problems
Paragus is the premier I.T. provider for small-to-medium-sized businesses in Western and Central Massachusetts
and beyond offering both supplemental and outsourced I.T. options to fit all of your needs.
With Paragus, you’re not just hiring an outsourced I.T. vendor, you’re working with a strategic partner invested in leveraging technology to grow your business.
We have a strong track record of working collaboratively and successfully with internal I.T. Directors. Let us help you decrease your workload and increase your business.
We forge strategic partnerships with businesses in Western Massachusetts and beyond, including manufacturing, healthcare, insurance, nonprofits and more.
paragus makes I.T. fun
Here Are 10 Ways Other Vendors Make I.t. Not So Fun.
Leave you vulnerable
to data breaches
and hacking
Take their
time responding
to your needs
Don’t keep
you in
the loop
Require too
much micro-management
Surprise you with
bills and
hidden costs
Provide you with
one size fits
all solutions
Don’t offer
strategic advice
on technology
Fall short
of your goals
and outcomes
Make you feel
like a number,
not a person
Don’t even
know your
dog’s name
Paragus worked hard this weekend to get all of our network and phones relocated and reconnected. The technicians had a long day, but they got it done and had a customer-focused attitude throughout the hectic day. Our appreciation also extends to anyone behind the scenes that helped make the day a success.
Carl Johnson
Manager
Pioneer Valley Plastic Surgery
Longmeadow, MA
Paragus has been very responsive and upbeat as our staff transitioned to offsite/home-based work. Both our dedicated team and the general client response folks have been quick to get back to us and we usually resolve an issue in one contact and/or 24 hours. It's comforting.
Kim Pinkham
AP Specialist
PV Squared
Greenfield, MA
Paragus has been an absolute lifeline for the Town of Hardwick from the first year we contracted with them to this day and hopefully many years to come. Throughout the uncharted course relative to COVID-19, anyone relying on IT would be in the best hands as long as they had Paragus Strategic I.T.!
Theresa A. Cofske
Town Administrator
Town of Hardwick
Hardwick, MA
Not only does Paragus fix the problem, they are also great teachers. I have learned so much from the team, I am able to assist our organization in troubleshooting. They helped us make the decision to go from an in-house server to cloud-based, which benefited our organization immensely. Great customer service! The team really understands our needs.
Damaris Jones
Director of Harm Reduction Operations
Tapestry Health
Springfield, MA
Paragus tracks our inventory, monitors our backups and manages and coordinates all of our software updates so our servers and workstations are patched and secure. These are things we don’t have expertise in or the time to manage. Paragus is also continually in contact with the management team here about our systems and what is needed and always asking what we need.
Charlene Nardi
Town Administrator
Town of Williamsburg
Williamsburg, MA
Technology is not a luxury. It is a critical component of all work. Paragus provides customized expertise in a human and responsive way. We appreciate the comprehensiveness of Paragus’ planning and execution. Our needs are understood and that we have a realistic plan for moving forward. Paragus actively looks to understand our business and industry dynamics. They truly are our partner.
Ruth Banta
Executive Director
Pathlight Group
Springfield, MA
We depend on Paragus to help us make sound IT decisions—from software platforms to security. Paragus stays on top of new technology and has been instrumental in keeping us up to date. Everyone at Paragus is exceptionally easy to work with and they respond quickly. We have had very, very little downtime since we’ve been working with the Paragus team.
Vicki Evans
Vice President, CFO
W.F. Young
East Longmeadow, MA
Paragus IT is proactive in looking out for our business needs. Not having this level of knowledge in house meant we needed to find it in our IT partner. Paragus IT has taken us beyond our initial expectations. We now have a trusted business partner that looks out for our best interests and provides timely security in this world of cyber uncertainty with an open line of communication.
Sue Henry
Comptroller
Amherst Insurance
Amherst, MA
The most important thing we look for in an IT vendor is communication. Our Paragus IT dedicated team understands this. They provide a quick turnaround time and status updates when we open a ticket. Paragus IT hears our concerns when they arise and quickly solves challenges. They don’t make decisions on the dollar. They make decisions based on reliability and expertise. If you want a dedicated team who understands your environment, choose Paragus IT.
Lisa Nelson
Office Administrator
Dr. Glen Brooks
Longmeadow, MA
Paragus is always professional and responsive. Their ability to handle troubleshooting as well as maintenance remotely is a huge benefit for our agency. I would not hesitate to recommend Paragus to other companies. They are always looking forward and keeping up with ever-changing technology. If you choose Paragus, you will receive quality service and protection.
Lisa Clewes
Principal
Chase, Clarke, Stewart & Fontana Ins. Agency
Springfield, MA
If someone was on the fence about choosing their IT consultants, I would tell them about our experience with Paragus in (1) planning our move to a new facility while maintaining network function in both buildings; (2) designing a completely new network for the new facility that meets all of our current and near-future needs; (3) installing the new network on schedule and on budget; (4) bringing the new network on line with no disruptions in function; and (5) providing us with fast and expert support that addresses all of our IT operational, support, security, planning, and compliance, issues, all at less than in-house IT staff cost. Selecting Paragus as our IT consultants was one of the most important decisions I made in a year with many important decisions.
CRAIG LATHAM, ph.d.
Executive Director
NEARI School
Holyoke, MA
