Client Support Manager
Born in Guyana and raised in Springfield, Roger brings a unique mix of global perspective, technical chops, and customer empathy to Paragus. With certifications across the IT spectrum and a background that includes behavioral work and self-employment, Roger knows how to listen, solve, and connect. He’s driven by the love of helping people untangle problems—tech or otherwise. When he's not managing support, he’s teaching his kids the ropes of entrepreneurship or championing the Community Foundation of Western Mass.