Client Support Manager Team Lead
Chicopee’s own Vinny Ferraro started out as a banker, but his true calling was always lurking behind the scenes—fixing systems, programming VCRs, and helping others navigate the tech world. After jumping into in-house IT at Westfield Bank, he eventually landed at Paragus, where his rare combo of technical chops and people skills made him a perfect fit for leading the Client Support team. When he’s not crushing it at work, Vinny’s happiest being a dad—preferably by a campfire, surrounded by yard games and maybe a rollercoaster or two.