IT Support & Managed IT Services in Worcester, ma
Your Trusted Technology Partner Serving Worcester, Massachusetts and the Worcester County area.
Expert IT support, cybersecurity, network management, and business automation solutions for small and medium-sized businesses in Worcester. Paragus Strategic IT delivers proactive, strategic technology services that help your business grow.
Fully Managed IT Programs for Worcester, Ma Businesses
Looking to outsource your IT department completely? Paragus provides comprehensive, fully managed IT services designed for businesses throughout Worcester, MA and the surrounding region. Our 100% employee-owned company offers 24/7 support, proactive network monitoring, and strategic technology planning that frees you from IT hassles.
What's Included:
Our Fully Managed IT Program includes five major components:
Help Desk support available around the clock
Security & Compliance management
Strategic Services with dedicated account management
AI & Automation implementation
Comprehensive Projects & Assessments
We handle everything from remote and onsite support to cybersecurity threats, compliance requirements (including HIPAA, CMMC, and Mass 201 CMR.17), business continuity planning, and patch management. Your dedicated Account Relationship Manager meets with you monthly to ensure alignment with your business goals, and we create three-year technology roadmaps with one-year budgets for complete visibility.
Co-Managed IT Programs for Worcester, Ma Businesses
Have an internal IT person or team that needs backup support? Paragus offers flexible co-managed IT services that supplement your existing IT staff—providing expertise, resources, and peace of mind without replacing your team.
What's Included:
Our Co-Managed IT Program is customized to fit your needs and includes:
Help Desk Services (8x5 or 24x7)
Procurement Services
Proactive Services including network monitoring and security
Planning & Strategy support
Third Party Services management
Access to professional IT Tools.
We work collaboratively with your internal IT team to provide after-hours coverage, additional security expertise, help with compliance requirements, and project support. We're not here to take anyone's job—we're here to make your IT team's job easier and ensure your Worcester, MA business is covered no matter what happens.
Additional IT Services for Worcester, Ma Businesses
IT Security Audits & Network Assessments
Are you losing sleep over fear of cyberattacks? Do you have a vendor requesting an assessment of your IT network? Paragus provides comprehensive security audits and network assessments for businesses throughout Worcester County.
Services Include:
360-Degree Network Assessment
Simulated Phishing Attack
Basic Security Assessment
Full Scale Security Audit
Compliance-Specific Assessments for HIPAA, CMMC, and Mass 201 CMR.17
Our assessments evaluate your security posture, infrastructure, disaster recovery, compliance, performance, and IT investment strategy—providing detailed reports with actionable recommendations to protect your business.
Business Automation & AI Services
Your competition in Worcester, MA is already using automation and AI to cut costs and streamline operations. Paragus demystifies automation and delivers real results through Microsoft Power Tools—Power Automate, Power Apps, and Power BI.
What We Automate:
From appointment booking and approval processes to employee onboarding, email management, sales lead assignment, and data visualization—we eliminate tedious tasks and free up your team's time. Our clients typically see significant ROI within the first six months.
Get started:
From appointment booking and approval processes to employee onboarding, email management, sales lead assignment, and data visualization—we eliminate tedious tasks and free up your team's time. Our clients typically see significant ROI within the first six months.
Proudly serving businesses throughout Worcester, MA and the Worcester County region with expert IT support and strategic technology solutions.
Why Worcester, MA Businesses Choose Paragus Strategic IT
Paragus is an employee-owned company providing IT services for small-to-medium-sized businesses throughout Western and Central Massachusetts, New England and beyond. We're more than just an IT vendor—we're a strategic partner invested in leveraging technology to help your Worcester, MA business grow and thrive.
The Paragus Promise:
Our job is to make your job easier—freeing you from IT hassles and giving you more time and resources to grow your business. We take the time to get to know not just your business, but you—building real relationships with our clients.
Our Approach:
Quick: Fast response times and regular updates—every second counts
Personal: We build relationships, not just fix computers
Accessible: Simple communication and 24/7 availability
As a 100% employee-owned company, every member of our team is personally invested in your success.
Get IT Support in Worcester, MA
Ready to experience IT that just works? Contact Paragus today for a free 15-minute consultation.
We'll discuss your technology challenges and show you how our IT services can help your business thrive.